Cimetrix Incorporated

Support Login

 

License Request

Cimetrix offers different options for obtaining or transferring software licenses:

  • License Login - Use this secure login site to obtain Cimetrix SDK or Runtime licenses in the least amount of time. Log in using the same user name and password as this site, then enter your COA (Certificate of Authenticity), your system's MAC ID, and an email address. You will receive an email with your new license in a matter of minutes.
  • Email: licenses@cimetrix.com
  • Phone: 801-256-6500

Technical Support

Cimetrix support engineers are available Monday through Friday from 9:00 AM (09:00) to 5:00 PM (17:00) Mountain Time, excluding Cimetrix observed Holidays. Clients are given a username and password to access the Cimetrix support website. The support website includes sample application, programming and diagnostics tips, and access to current and previous product installations.

Contact the support team by: